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Kempinski Hotel Mall of the Emirates
Review Reference No: 1231


Review Score
88%
Accommodation:
Service:
Location:
Food & Drink:
Facilities & Amenities:
 
  • Facilities
  • Bathrooms
  • Bedding
  • Ski-Dubai on-site
  • Large shopping mall on site
  • Dining options
 
  • Service not consistent throughout
     
^ Back to TopReview Summary
Looking for a hotel that offers you the choice of lounging by the pool or skiing?! You\'ve come to the right place! The Kempinski\'s Alpine-themed snow resort is a winter playground perfect for the whole family.

If snow-based fun\'s not your thing, why not indulge at the renowned Softouch Spa, or simply sit back and relax by the outdoor infinity edge pool. When the day\'s over, retire to the luxurious, modern rooms which are elegantly designed and equipped with large plasma flatscreen TVs with access to 80 international satellite channels, as well as a DVD and multi-media player. For a true winter retreat, why not opt for a stunning Ski Chalets. Offering, views over the wintry pistes of Ski Dubai, the Ski Chalets offer a chic haven for individuals or families, with all the trimmings of an authentic mountain-side sanctuary.

Exceptional dining options are available with an array of cafe and restaurants offering different atmospheres for guests to experience throughout the hotel. One not to be missed is \'Sezzam dining\', the family friendly restaurant offers prime views of Ski Dubai and has a vast array of cuisines to choose from.


Quick Links

Type of accommodationHOTEL
^ Back to TopGeneral information
DestinationDubai
Price guidePremium
Official star rating5 Star
In our opinion 5 star
Full name of hotelKempinski Hotel Mall of the Emirates
City/townDubai
County/province/stateUnited Arab Emirates
Size of hotel/complexLarge
ClassDeluxe
Style of hotelModern
Location City
^ Back to TopDetails of booking
Duration2 nights or less
Type of stayPleasure
Month of visitMarch
Booking methodDirect
Board BasisB&B
Room typeSuite
Level of roomFourth or above
View from room
  • City
  • Street
  • Pool
  • ^ Back to TopEstimated distance to nearest
    SupermarketOnsite
    ShoppingOnsite
    Off-site restaurant2 mins on foot
    Airport30 minutes by car
    ^ Back to TopFirst impressions
    Exterior Good
    Interior Good
    Greeted with cold towel / refreshments No
    The welcomeExcellent
    StaffExcellent
    At check inExcellent
    BedroomGood
    Describe the smell of the room upon arrivalFresh
    Overall cleanliness of room upon arrivalExcellent
    Bed sizeGood
    Bed & pillow qualityExcellent
    Room amenities
  • Fridge
  • Dressing table with mirror
  • Mini-bar
  • CD player
  • TV
  • DVD player
  • Phone
  • Iron& ironing board
  • Hangers
  • Hairdryer
  • Toiletries
  • DVD/CD menu
  • Tea/coffee making facilitiesYes
    Air-conditioningYes
    Heating controlYes
    Shaver socketYes
    Drying facilities for washingYes
    Towel qualityExcellent
    Towels/sheets changed Every Day
    ShowerYes
    BathYes
    Quality of shower/bathExcellent
    BidetYes
    Supply of hot water over 24hr periodExcellent
    Sufficient storageYes
    Other amenities
  • Room service
  • Fresh drinking water
  • ^ Back to TopFacilities
    SpaYes
    Spa ratedN/A
    Water-sports N/A
    Water-sports ratedN/A
    GymYes
    Onsite facilities
  • Taxi
  • Shop
  • Laundry service
  • Meeting rooms
  • Concierge
  • Swimming poolYes
    Swimming pool ratedGood
    Lift or escalatorLift
    Other amenities
  • Valet parking
  • Chauffeur service
  • ^ Back to TopFood & entertainment
    Quality/choice of buffetGood
    Quality of fine diningGood
    Waiting time for mealsGood
    International drinks availableYes
    International drinks included in the rateNo
    Daytime entertainment: childrenN/A
    Daytime entertainment: adultsN/A
    Evening entertainment: childrenN/A
    Evening entertainment: adultsN/A
    Live music/shows on offerN/A
    Provided with a schedule of entertainmentNo
    Staff's EnglishGood
    Front of house staffExcellent
    Room service staffAcceptable
    Housekeeping staffGood
    Bar staffGood
    Waiters/waitressesGood
    Watersports staffN/A
    Spa staffN/A
    Entertainment staffN/A
    Staff at kids clubN/A
    This hotel is most suited to
  • All
  • Singles
  • Couples
  • Families with young children
  • Families with older children
  • Families with children of mixed ages
  • Groups
  • This hotel is suitable for:
  • Families
  • Groups
  • Business
  • Pleasure
  • Business meetings