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Virgin Atlantic
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Review Reference No: 1070


Review Score
86%
Crew:
Onboard service:
Onboard comfort:
Onboard entertainment:
Onboard food & drink:
 
  • Entertainment
  • Food
  • Friendly staff
 
     
^ Back to TopReview Summary
Better than average room for your legs and plenty of entertainment built into the headset screens means your flight will whizz by. To top it off the staff are friendly and the foods pretty decent.


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^ Back to TopAirline's details
Type of airlineScheduled
Full nameVirgin-Atlantic
Telephone booking line0870 380 2007
Website addresswww.virgin-atlantic.com
^ Back to TopFlight details
Type of travel
  • Pleasure
  • Long haul
  • Type of ticket issuedPaper card
    Type of flightFlight only
    Departure airportGatwick
    Arrival airportCape town
    Cabin classEconomy
    Baggage allowance per person23kg
    Seat pitch31
    Size and model of aircraftBoeing 747
    ^ Back to TopBooking details
    DestinationCape Town
    Who was booked on this flightIndividual
    Duration of travelUp to 7 days
    Month of travelJanuary
    Booking methodHigh street agent
    Company this flight was purchased fromSTA TRAVEL
    ^ Back to TopFirst impressions
    First impressions at check inGood
    First impression when boarding Good
    ^ Back to TopOnboard cleanliness
    Cabin at start of flightGood
    Cabin halfway through the flightGood
    Cabin at end of flightAcceptable
    Toilets at start of flightGood
    Toilets halfway through the flightAcceptable
    Toilets at end of flightAcceptable
    The welcome onboardGood
    Appearance Excellent
    HelpfulnessAcceptable
    In- flight serviceGood
    Overall mood of the crewGood
    ^ Back to TopOnboard entertainment
    TV screenYes
    Position of screenSeat infront
    Quality of pictureGood
    Choice of in-flight tv, music & filmsExcellent
    Head-sets includedYes
    ^ Back to TopOnboard food & drink
    Meal included Yes
    Food menuSet meal
    Food choiceGood
    Quality of food Good
    Drinks included All drinks
    Drinks served inPlastic
    Choice of drinksGood
    ^ Back to TopSpace & comfort
    Seat typeNormal
    Comfort of seatAcceptable
    Leg roomAcceptable
    Location of seatIn between two other seats
    Supplied
  • Pillows
  • Blanket
  • Sleep mask
  • Tooth Brush
  • Toiletries
  • Flight socks
  • Hot towels
  • Ear plugs
  • Baby changing facilitiesYes
    Overall temperatureGood
    General noise level Acceptable
    General space onboardAcceptable
    ^ Back to TopOnboard communication facilities
    Access to a phone Yes
    Access to the internetNo
    Access to a fax machineNo
    Laptop powerNo
    ^ Back to TopJourney time & safety onboard
    Take off Less than 10 mins late
    Safety demo Excellent
    Emergency exits made clearYes
    In this class this airline is most suited toAll types of travel
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