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Excellence Riviera Cancun
 Review Reference No: 1066
Review Score
86%
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^ Back to TopReview Summary
If you have a taste for luxury, romance and relaxation, then Excellence Riviera Cancun is where you belong.
Quick Links
^ Back to TopTYPE
| Type of accommodation | HOTEL |
^ Back to TopGeneral information
| Destination | MEXICO |
| Price guide | Premium |
| Is this hotel part of a group/chain? | Yes |
| Name of group/chain | Excellence Group |
| Official star rating | 5 Star |
| In our opinion | 5 star |
| Full name of hotel | Excellence Riviera Cancun |
| Address line 1 | Riviera Cancun |
| City/town | Riviera Maya |
| County/province/state | Cancun |
| Country | MEXICO |
| Size of hotel/complex | Large |
| Class | Luxury |
| Style of hotel | Traditional |
| Location | Beach |
^ Back to TopDetails of booking
| Duration | Up to 28 days |
| Who stayed? | Couple |
| Type of stay | Pleasure |
| Month of visit | December |
| Booking method | Tour operator |
| Board Basis | All-inclusive |
| Room type | Suite |
| Level of room | Ground |
| View from room | Sea |
^ Back to TopEstimated distance to nearest
| Beach | Beach front |
| Airport | 30 miles |
^ Back to TopFirst impressions
| Exterior | Excellent |
| Interior | Excellent |
| Greeted with cold towel / refreshments | Yes |
| The welcome | Excellent |
| Staff | Excellent |
| At check in | Excellent |
| Bedroom | Good |
^ Back to TopBedroom
| Describe the smell of the room upon arrival | Musty |
| Overall cleanliness of room upon arrival | Good |
| Bed size | Excellent |
| Bed & pillow quality | Excellent |
| Room amenities | |
| Tea/coffee making facilities | No |
| Air-conditioning | Yes |
| Heating control | Yes |
| Shaver socket | Yes |
| Drying facilities for washing | No |
| Towel quality | Excellent |
| Towels/sheets changed | Twice a Day |
| Shower | Yes |
| Bath | Yes |
| Quality of shower/bath | Excellent |
| Jacuzzi | Yes |
| Supply of hot water over 24hr period | Excellent |
| Sufficient storage | Yes |
| Other amenities | |
| Special features | |
| Other |
^ Back to TopFacilities
| Spa | Yes |
| Spa rated | Excellent |
| Water-sports | Yes |
| Water-sports rated | Good |
| Gym | Yes |
| Gym rated | Excellent |
| Onsite facilities | |
| Swimming pool | Yes |
| Swimming pool rated | Excellent |
| Lift or escalator | Lift |
| Other amenities | Private dinning |
^ Back to TopFood & entertainment
| Eating places onsite | 8 |
| Quality/choice of buffet | Excellent |
| Quality of fine dining | Excellent |
| Waiting time for meals | Excellent |
| Availability for reservations on special nights | Excellent |
| Quality of wine/drinks available with meals | Excellent |
| Bars onsite | 10 |
| International drinks available | Yes |
| International drinks included in the rate | Yes |
| Daytime entertainment: children | N/A |
| Daytime entertainment: adults | Excellent |
| Evening entertainment: children | N/A |
| Evening entertainment: adults | Excellent |
| Live music/shows on offer | Yes |
| Provided with a schedule of entertainment | Yes |
| Gala meals available (Christmas & New Year) | Yes |
| Gala meals included in price (Christmas & New Year) | Yes |
^ Back to TopStaff
| Staff's English | Excellent |
| Front of house staff | Excellent |
| Room service staff | Excellent |
| Housekeeping staff | Excellent |
| Bar staff | Excellent |
| Waiters/waitresses | Excellent |
| Watersports staff | Excellent |
| Spa staff | Excellent |
| Entertainment staff | Excellent |
| Staff at kids club | N/A |
^ Back to TopSummary
| This hotel is most suited to | Couples |
| This hotel is suitable for: |
